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Delivery Order Sales

The goods-dispatch document. Generated from a Sales Order, it records what was actually delivered to the vessel, tracks the transport, customs and proof of delivery, and sets the delivered quantity that the customer invoice then bills against.

Where to find it: the Delivery Order screen in the menu.

What it is

A Delivery Order is the note that goes with the goods to the ship. It lists the items and quantities being delivered, captures how they get there and the proof they arrived, and feeds the delivered quantity back to the Sales Order — which is what the invoice can then bill for.

The list

The list shows every delivery. Use + New to start one, though deliveries are usually generated from a Sales Order.

Delivery Order list
The Delivery Order list.

The form

The form is organised into tabbed sections:

SectionWhat you fill in
OverviewThe source Sales Order, customer, warehouse, currency, department and employee.
Business context — Port CallThe vessel, port and dates for the visit.
LinesEach item, its unit and quantity, and any batch or serial numbers.
Transport & Customs · Proof of DeliveryHow the goods were carried, customs details, and the delivery confirmation.
Bill / Ship addressThe frozen bill-to and ship-to addresses.
Delivery Order form
The Delivery Order form — Overview, port-call context, lines, transport and proof of delivery.

What you can do

How to use

  1. Generate it from a confirmed Sales Order (Create Delivery Order on the order or in the Workbench).
  2. Confirm the lines and transport, then Dispatch and Deliver.
  3. Print the delivery note or tax voucher; the delivered quantity now lets you raise the invoice.

⬆ Where it comes from

  • A Sales Order — generated from the order or from the Workbench, and after picking and packing.

⬇ What happens next

  • An AR Invoice — the delivered quantity is what gets billed.

What you can print

AI ERP System Guide · Delivery Order